How can we help?

First, click the extension icon in your Chrome toolbar and check that your name is shown and the status says Active. If it says "Token invalid" or is blank, you need a new token from the admin. Also make sure you are on sellercentral.amazon.in or advertising.amazon.in - the extension only works on those two sites.

Go to the install page, enter your personal token (given to you by the admin), and follow the steps shown. You need Google Chrome on a desktop or laptop - it does not work on mobile or other browsers.

Chrome updates the extension automatically within 24 hours of a new version being published. You do not need to do anything manually. To force an immediate update, go to chrome://extensions, enable Developer mode (top right), and click "Update".

You have not set a device name in the extension. Click the extension icon, then click on the device name field and type a label like "My Laptop" or "Office PC". This helps the admin identify which computer an action came from when the same person uses multiple devices.

The log shows activity from the last 7 days by default. Check the date filter at the top. If there is still nothing, confirm the extension is active (icon shows your name and "Active") and that you were logged into Seller Central or Amazon Ads while using it.

The extension tracks: page visits, button clicks, field edits (with old and new values), inventory changes, bid changes, and notes added manually. It works on Amazon Seller Central India and Amazon Ads India only.

Yes. Click the extension icon while you are on an Amazon page, type your note in the Notes field, and click Save Note. It will appear in the log under your name with a timestamp.

Ask the admin to generate a new token for you from the Team page. Your old token will stop working as soon as the new one is created. Update your extension with the new token right away.

Admin only. Go to the Team page, enter their full name, and click "Add and create token". Copy the token shown (it is only shown once) and send it to the person privately. They use it on the install page to set up the extension.

Go to the Connect to Claude page, create a key, copy the connection address, and paste it into Claude's Settings under Connectors. Once added, you can ask Claude questions like "What did the team change yesterday?" in plain language.